AutoZone Auto Parts, Des Moines Reviews (2024)

AutoZone Auto Parts, Des Moines Reviews (1)Kyla Wilson
2024-01-08 22:27:59 GMT

Needed a new battery for my vehicle. Dion helped me out by getting the best battery available & installed new battery for me in a timely manner! Appreciate you, Dion!! AutoZone has a lifetime customer outta me!!

AutoZone Auto Parts, Des Moines Reviews (2)LeeShawn Redic
2023-12-04 22:06:29 GMT

I get all my high performance parts from them

AutoZone Auto Parts, Des Moines Reviews (3)Keith Connor
2023-03-28 18:46:55 GMT

The guys at this AutoZone are absolutely the best.. I'm in a situation that is unattainable my truck is completely broken in a way in which I was unfamiliar with.

They've been helpful they've allowed my truck to be there while I wait for a part to be delivered.

New Management employees are exemplary this store should be the model for all the rest these are truly car guys who understand what it is to be in a tough situation with your vehicle.

They do nothing but help make it better not make you feel bad or less than knowledgeable about what might be going on just completely friendly helping you look for a solution to the problem.

Which is how it should feel like you're in your own garage talking to your buddies about how to resolve the problem and all my buddies are back home which is about two hundred miles away in these guys are helping me get my truck in a situation where I would be safe.

Amazing folks can't say enough you can tell that from management down the store is done right in these guys are great at their jobs and the best at over-the-top effort for customer service.

AutoZone Auto Parts, Des Moines Reviews (5)Larissa Foster-Pule
2023-10-15 20:24:14 GMT

Zachary has great customer service skills! Very nice and neat!

AutoZone Auto Parts, Des Moines Reviews (6)Robert
2017-10-30 20:11:59 GMT

I was out of town, left my car parked next to the airport and accidently left my dome light on for over two weeks. I had my car jumped and then went to get gas. My car's battery died once again at the gas station. I walked to the nearest auto part store, which was this AutoZone. I got there 20 minutes before closing time. The manager Chris was very helpful. He was even kind enough to give me a ride to the gas station after he got off work. I am very grateful for Chris and AutoZone for hiring such a stand up person.

AutoZone Auto Parts, Des Moines Reviews (7)sam brown
2019-12-31 21:01:32 GMT

Great customer service. And knowledgeable about the products here.

AutoZone Auto Parts, Des Moines Reviews (8)Mattias Olshausen
2023-08-08 22:40:17 GMT

I received prompt and professional service here when I had to get a new battery and have it installed on my way out of town.

AutoZone Auto Parts, Des Moines Reviews (9)Riki Stormer
2022-10-04 19:28:27 GMT

I was having problems with my battery terminals and barely made it to AutoZone. I thought it would be a easy fix and replace the cables, but the bolts going into the battery were stripped. The store manager was excellent in providing the right tools help and I wouldn't have gotten it done with out his help. This is the store to go to for your parts and advise.

AutoZone Auto Parts, Des Moines Reviews (10)Terry Albin
2023-02-26 13:39:51 GMT

I bought new batteries for my hand held automotive code scanner I just picked up,the clerk Eric went above and beyond to help me out and show me how to use the unit. Stellar Job I will definitely be back. Terry Albin.

AutoZone Auto Parts, Des Moines Reviews (11)Elcholo Eldela36
2023-08-26 16:50:18 GMT

I always like to go to AutoZone because they treat you kindly, they are always there taking care of what you need, recommend AutoZone

AutoZone Auto Parts, Des Moines Reviews (12)ZHIYI ZHANG
2022-07-05 18:41:48 GMT

Great store, went in about 7:50AM in the morning today(7/5) for battery replacement, a friendly employee( did not get his name) helped me replaced the battery for like in a minute. He is super efficient, professional and helpful. Thank you!

AutoZone Auto Parts, Des Moines Reviews (13)trika clark
2021-10-24 22:01:24 GMT

Alex is awesome!!!! It was storming outside and my windshield wipers were not working. Not only did ALEX process my order over the phone, Alex came outside in the storm and installed the windshield wipers so I wouldn't get my hair wet and so I could get back to Everett safely. I really appreciate that Alex went above and beyond for me on such a stormy day. What a gentleman.

AutoZone Auto Parts, Des Moines Reviews (14)OUT OF THE WOODS
2023-06-18 18:04:14 GMT

Keith was amazing with helping us with what we needed. Went above and beyond!! Great service!

AutoZone Auto Parts, Des Moines Reviews (15)N L
2019-12-30 03:07:38 GMT

Managers are great guy very helpful. Over all the staff knowledge is great and very genuinely upbeat which is great for a place like this. Prices are okay. It's just nice to be able to come in someplace find a part in person instead of waiting for a part ordered online then it be the wrong thing and have to return it. I hope these places never go out of business this is a place that it's worth an extra $2 to get it in person.

AutoZone Auto Parts, Des Moines Reviews (16)T.M LIVE
2022-02-15 06:53:05 GMT

Love to come to this AutoZone. I’ve always received help from great crews. I came here with my mom to check her Nissan that had the engine light on, and not even a second later we had someone out to help. Although there are some members who just stands there and act like they are doing something when they are really not. It’s funny when it happens. I come in and they stare at me and I stare back. I’m like are you going to help me or we just gon have a staring contest. Overall I love the service I received just next time please let’s not have a staring contest. I understand work is tough and what-not but still got to uphold the best service you can give. 👍

AutoZone Auto Parts, Des Moines Reviews (17)nwgoo foo
2022-01-22 23:28:49 GMT

Very helpful staff. The guy that helped us was knowledgeable and had a great sense of humor trying to calm impatient customers in line. They are clearly understaffed like other businesses during these trying times.

AutoZone Auto Parts, Des Moines Reviews (18)David Shattuck
2020-05-02 19:41:46 GMT

Stephen W. Is an excellent employee. I really appreciate the exceptional customer service!

AutoZone Auto Parts, Des Moines Reviews (19)Kevin Roberts
2021-05-18 16:11:39 GMT

Ok, I forgot his name already even though I was just there (chemo brain), but the assistant manager was AWESOME!!! I'm a 150% disabled Vet and needed extra help figuring stuff out and making a couple fixes. He coached me through the whole thing, I wouldn't have been able to do it otherwise. Y'all are my regular parts stop anyway, this just put extra icing on that cake.

AutoZone Auto Parts, Des Moines Reviews (20)Akira F
2022-01-21 04:02:42 GMT

If you want an excellent customer service at an AutoZone, then come to this one. Evan and Alex are great, friendly and helpful!

Warning: Do NOT come to the garbage AutoZone in Burien, absolute worst human beings and a bunch of lowlifes who will have zero issue and shame cheating you out of your money work at that shop!

AutoZone Auto Parts, Des Moines Reviews (2024)

FAQs

Is Advance Auto Parts or AutoZone better? ›

Who's cheaper, AutoZone or Advance Auto? Both tend to fluctuate, on general items/accessories I'd usually give the win to AutoZone, but Advance occationally has better quality items. For parts, the pricing is usually fairly close, so it's just a question of convenience.

What is the best auto parts store to work for? ›

AutoZone scored higher in 6 areas: Diversity & Inclusion, Work-life balance, Senior Management, Career Opportunities, Recommend to a friend and Positive Business Outlook. O'Reilly Auto Parts scored higher in 2 areas: Compensation & Benefits and CEO Approval. Both tied in 2 areas: Overall Rating and Culture & Values.

What is the best website to order car parts? ›

So, whether you're a professional mechanic or a car enthusiast, discover the best online resources for all your car parts needs.
  • Jegs.
  • 1A Auto.
  • NAPA.
  • Parts Geek.
  • Auto Anything.
  • Rock Auto.
  • Speedway Motors.
  • Discount Tire Direct.
Mar 29, 2024

Who is AutoZone competitor? ›

AutoZone competitors include Delphi Technologies, Transamerican Auto Parts, O'Reilly Auto Parts, LKQ Corporation and Pep Boys. AutoZone ranks 2nd in Diversity Score on Comparably vs its competitors.

What is the controversy with Advance Auto Parts? ›

The lawsuit, filed in Roanoke's federal court in 2021, asserts that Advance officials failed to adequately review the investment portfolio of the company's 401(k) plan to ensure best performance, and subjected participants to unreasonably high fees.

Who is bigger, Advance Auto Parts or AutoZone? ›

AutoZone has 5,384 North American company-owned stores, including 402 company-owned stores in Mexico. Advance Auto Parts, which does not have any company owned stores in Mexico, has 5,261 in North America.

Who is the largest auto parts supplier? ›

The leading global automotive suppliers based on revenue 2022. With related revenue of around 52.6 billion euros in its 2022 fiscal year, Bosch was ranked as the world's largest automotive supplier in 2022. Bosch began to rise up through the ranks in 2014 when the company acquired ZF Friedrichshafen's steering systems.

What is the most popular auto parts store? ›

AutoZone. With over 6,000 stores in the United States, AutoZone is the largest retailer of aftermarket automotive parts and accessories.

What auto parts store makes the most money? ›

Biggest companies in the Auto Parts Stores industry in the US
CompanyRevenue ($m) 2023Profit Margin (%) 2023
O'reilly Automotive, Inc.15,722.220.1
Autozone Inc.15,259.219.9
Advance Auto Parts, Inc.11,285.07.1

Does Autozone carry OEM parts? ›

We carry both genuine OEM and aftermarket parts that meet or exceed OE performance. OE stands for original equipment, meaning you can rest assured that our parts will allow your replacement parts to perform at least as well as the part that came installed on your vehicle.

Why is Parts Geek so cheap? ›

This is because the owner of that parts store has expenses to manage, like property taxes, utility bills, and maintenance fees. Online stores like Parts Geek can lower many of these expenses, cut out overhead costs, and offer you parts at the lowest possible wholesale prices.

Who is better than RockAuto? ›

RockAuto's top competitors include CARiD, Auto Teile Unger Group, and LKQ. CARiD operates as a retailer of automotive aftermarket parts and accessories across various vehicle categories.

What did AutoZone used to be called? ›

AutoZone launches Duralast. Originally named “Auto Shack”, AutoZone began as a division of Malone & Hyde, Inc. Our founder, J.R. "Pitt" Hyde III started the business with college classmate, Peter Formanek, and a few key members of the Malone & Hyde management team.

Why is AutoZone so high? ›

Key Takeaways. AutoZone posted quarterly revenue and profit that exceeded analysts' expectations. The company got a lift from increased merchandise profit margins and lower supply chain expenses.

Is AutoZone doing well? ›

Another good quarter for shareholders

10), AutoZone generated net sales of $3.9 billion, which was up almost 5% from the same quarter of last year. The growth came from opening new stores and a modest 3% increase in same-store sales.

Is Advance Auto Parts or AutoZone cheaper? ›

Both AutoZone and Advance Auto Parts are well-known auto parts retailers in the United States, and their prices can fluctuate depending on factors such as promotions, sales, location, and specific items. They are both equally priced.

Why are AutoZone and Advance Auto Parts always next to each other? ›

The theory is the multiple choices available attract more customers looking for a particular product to the area, and then at least one of them gets the business. Becuase they are competing companies. They have the same ideal client base and therefore ideal locations are about the same.

Is it better to buy parts from dealership? ›

If you're familiar with several brands or work on your own car, aftermarket parts can save you real money. If you're not familiar with aftermarket brands, or simply prefer to have work done by a dealer and don't mind paying more for potentially better quality and warranty support, then OEM is a fine choice.

Who has better parts, Napa or Advance Auto Parts? ›

Napa - parts are bit more expensive; seem to be a bit better quality; MUCH better customer service; good knowledge level of employees; able to get pretty much any part very quickly. Advance Auto Parts - customer service and knowledge level of employees is very hit and miss.

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